Learn small-dollar lending strategies
that align provider profitability
with borrower success
Just released—Designing High-Quality, Small-Dollar Credit: Insights from CFSI’s Test and Learn Working Group.
Read the snapshot of consumer-focused financial technology in the United States today.
CFSI’s FinLab winners gathered to discuss key challenges impacting their organizations – and ultimately, their ability to improve consumer financial health.
CFSI’s “FinX: Connecting with the Consumer Financial Experience” is a consulting workshop that provides an in-depth, personal approach to understanding what these consumers go through every day. Companies and institutions who participate in FinX are better equipped to create successful products and services that combat a serious problem within underserved communities and promote financial health.
Borrow Less Tomorrow uses text-message technology and social accountability to help consumers achieve long-term debt reduction goals.
Discover the benefits of the network
CFSI convenes a network of engaged, committed financial services providers that are committed to strengthening consumer financial health. We connect people with research, ideas, funding, and each other to lead the nation in innovation solutions for the marketplace. We care about the financial health of everyone, especially the underbanked and the underserved, traditionally an overlooked segment of the financial services market.
Information you need on the issues that matter to you.
How does the financial services industry collaborate to improve the financial health of the 57% of Americans struggling financially?
Payments is a rapidly changing area of the industry with great potential to increase the financial health of financially underserved Americans.
How can consumers save money when they are struggling to cover monthly expenses?
For ten years, CFSI has been conducting research and seeding innovations to answer the question: What if people got the credit they deserve?
Consumer research lays the foundation for product design and public policy.
Jennifer Tescher is the President & CEO of the Center for Financial Services Innovation (CFSI), the nation’s authority on consumer financial health. CFSI leads a network of financial services innovators committed to promoting high-quality financial products. Through its Compass Principles...
Karen is Vice President of Network Engagement. She leads CFSI's efforts to build, nurture, and provide business value to our Network of financial services providers who strive to improve the financial health of all of their customers. Since joining CFSI in 2008,she has built CFSI's...
As a Vice President, Sarah leads CFSI's efforts to foster promising product, service, and strategy innovations that advance consumer financial health. She strongly believes that improved access to high-quality products combined with relevant and actionable advice on how to best utilize them can...
Kimberly is Senior Vice President, Strategic Partnerships. She is responsible for cultivating, developing, and growing strategically important, multifaceted relationships with CFSI's largest clients to drive mutual value. She is passionate about working collaboratively with others to help them...
Rachel Schneider is a Senior Vice President at CFSI. Under her leadership, CFSI produces independent, data-driven consumer and industry research and advice, including the Compass Principles, which are aspirational standards for excellence in the delivery of consumer financial services. These...
John is the leader of CFSI’s Advisory Services. Under his leadership, CFSI's team of consultants engages with institutions aiming to more specifically apply CFSI's unique insights and expertise in the design, delivery, and evaluation of high quality financial products. Business...