What's New

CFSI’s “FinX: Connecting with the Consumer Financial Experience” is a consulting workshop that provides an in-depth, personal approach to understanding what these consumers go through every day. Companies and institutions who participate in FinX are better equipped to create successful products and services that combat a serious problem within underserved communities and promote financial health.

Read More


Our Network

Discover the benefits of the network

CFSI convenes a network of engaged, committed financial services providers that are committed to strengthening consumer financial health.  We connect people with research, ideas, funding, and each other to lead the nation in innovation solutions for the marketplace. We care about the financial health of everyone, especially the underbanked and the underserved, traditionally an overlooked segment of the financial services market.

Learn More

Our Research

Information you need on the issues that matter to you.

Financial Health

How does the financial services industry collaborate to improve the financial health of the 57% of Americans struggling financially?


Payments is a rapidly changing area of the industry with great potential to increase the financial health of financially underserved Americans.


How can consumers save money when they are struggling to cover monthly expenses?


For ten years, CFSI has been conducting research and seeding innovations to answer the question: What if people got the credit they deserve?

Consumer & Market Analysis

Consumer research lays the foundation for product design and public policy.

Meet Our Team