Board of Directors

Blog published on September 10, 2014 CFSI Board of Directors
Susan Ehrlich
Chairman

Robert Annibale
Director

Gina Harman
Director

Adrienne Harris
Director

Roderick K. King
Director
 
Jennifer Tescher
Secretary
Jo Ann Barefoot
Vice Chairman

Mark Ernst
Treasurer

Brett King
Director

Len Laufer
Director

Ben Mangan
Director

Jane J. Thompson
Director




 


 CFSI Senior Advisors
Arjan Schütte Ellen Seidman
 

CFSI Board of Directors


Susan Ehrlich
Circle
Chief Financial Officer
Chairman, CFSI Board of Directors

Susan Ehrlich is Chief Financial Officer of Simple. Prior to Simple, Susan spent 3 years as Vice President, New Credit Products at Lending Club and as General Manager, Global Credit Products at Amazon. Ms. Ehrlich also served as the President of Financial Services at H&R Block, Inc. and as President of Sears Financial Services.

From 2009-2011, she was selected as one of the Top 25 Women in Finance by U.S. Banker. Since 2006, she has served on the Board of Directors of the Center for Financial Services Innovation.

Ms. Ehrlich has a B.A. with honors in Organizational Behavior and Management from Brown University and an M.B.A. from the Harvard Business School.

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Jo Ann Barefoot
Jo Ann Barefoot Group, LLC
Chief Executive Officer
Vice Chairman, CFSI Board of Directors


Jo Ann is CEO of Barefoot Innovation Group, LLC and a Senior Fellow at Harvard University’s Mossavar-Rahmani Center for Business & Government in the John F. Kennedy School of Government, where she is writing a book on financial technology innovation and regulation.

Widely known for her advocacy of “regulation innovation,” Jo Ann has over thirty-five years of experience in consumer financial regulatory issues and fintech. The first woman Deputy Comptroller of the Currency, she established the original consumer protection regulatory unit for U.S. national banks, and previously served on the staff of the U.S. Senate Banking Committee and as a Partner and Managing Director at KPMG in addition to founding and building several consulting companies. Her clients have included many of the world’s largest financial institutions as well as community banks, non-profits, and government agencies.

Jo Ann was a member of the original Consumer Advisory Board of the federal Consumer Financial Protection Bureau. She now serves on the board of Oportun, a financial technology company providing affordable loans to underserved communities. She is vice-chair of the board of the Center for Responsible Innovation and a board member at the National Foundation for Credit Counseling.

In 2016 Jo Ann co-founded Hummingbird Fintech, a reg-tech startup bringing new generation technology to anti-money laundering compliance. She is an angel investor and advises a range of fintech startups.

Jo Ann hosts the acclaimed podcast series Barefoot Innovation. A frequent media source, she speaks annually to thousands of people throughout the world and has published nearly 200 articles.

A member of the new Consumer Financial Protection Bureau’s Consumer Advisory Board, Ms. Barefoot is a frequent media source on consumer financial regulation, speaks annually to thousands of people at financial and technology forums, has authored several books and nearly 200 articles, and testifies before Congress and federal officials. Visit her at www.jsbarefoot.com.

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Robert Annibale
Citigroup
Global Director of Microfinance & Community Development
Director, CFSI Board of Directors

Robert Annibale manages Citi’s partnerships with global, national and local organizations to support community development through economic empowerment and financial inclusion, focusing on responsible and accessible finance, education and asset building; neighborhood preservation and revitalization; access to college education; and small business and microenterprise development. Mr. Annibale also leads Citi’s commercial relationships with microfinance and other financial institutions, networks and investors, working across Citi’s businesses and geographies, to expand access to financial services in underserved communities. 

Since joining Citi, Mr. Annibale has held a number of senior treasury, risk and corporate positions in Athens, Bahrain, Kenya, London and New York. He has served on many external boards and councils, including the Board of Advisors for the United Nations Commission on Legal Empowerment of the Poor. He currently is a member of the Policy Committee of the Centre for the Study of African Economies at the University of Oxford. He represents Citi on the Boards of the Microfinance Information Exchange, the Center for Financial Services Innovation (CSFI), the US FDIC Chairman’s Committee on Economic Empowerment, the Citi Foundation and the Executive Committee of CGAP (World Bank).

Mr. Annibale completed his B.A. degrees in History and Political Science at Vassar College, in New York, and his M.A. in African Studies (History) at the University of London, School of Oriental and African Studies.


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Mark Ernst
Fiserv, Inc.
Chief Operating Officer
Treasurer, CFSI Board of Directors

Mark A. Ernst  is Executive Vice President and Chief Operating Officer at Fiserv, Inc. In this role, Ernst provides leadership to Fiserv operating businesses as well as executive leadership to integrated product delivery, service quality, and the achievement of the company's operational effectiveness objectives. He has held this position since 2011.
 
Prior to joining Fiserv, Mr. Ernst served as deputy commissioner for Operations Support for the Internal Revenue Service, where he was responsible for technology, operations, shared services, human resources, and the chief financial officer. Mr. Ernst led a transformation of tax and financial services at H&R Block, Inc., where he served as chairman, president and chief executive officer from 2001 through 2007. His background includes more than 25 years of senior management positions in the financial services industry.
 
Mr. Ernst has a B.A. in Accounting and Finance from Drake University and an M.B.A. from the University of Chicago Booth School of Business.


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Gina Harman
Accion, The U.S. Network
CEO
Director, CFSI Board of Directors

Gina Harman is the CEO of Accion’s U.S. Network, the only nationwide nonprofit microfinance and small-business lending network in the United States. A longtime proponent of social justice, she believes passionately in helping hard-working, determined people take control of their economic future so they can provide for themselves and their families while contributing to their communities.

Gina began her career in the nonprofit sector, serving in leadership roles including Executive Director of the Central Astoria Community Development Organization and Executive Director of the Washington Square Day Care Cooperative. After 12 years working for nonprofits, Gina honed her business leadership skills at Harman International, eventually serving as President of their $600 million consumer division.

In 2002, she joined the board of directors of Accion New York while working at Harman. She joined Accion full time in 2008, bringing her commitment to the nonprofit sector full circle after more than 20 years.
Gina holds a B.A. from the State University of New York, Empire State College, and is a graduate of the Nonprofit Management Institute at Columbia University. She serves on the Advisory Boards of the US Financial Diaries, Capital One’s NMTC and the Center for an Urban Future’s report about the importance of women entrepreneurs to New York City’s economy. She has served as an advisor to the Small Business and Entrepreneurship Working Groups at CGI American from 2010 to 2014 and was named to Fast Company’s League of Extraordinary Women 2012.


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Adrienne Harris
former Special Assistant to the President for Economic Policy, 
National Economic Council at The White House

Adrienne was most recently a Special Assistant to the President for Economic Policy at the White House National Economic Council.  Her portfolio included financial reform, financial technology (fintech), cybersecurity, consumer protection, and housing finance reform.  She comes to the White House from the US Department of Treasury where she served as Senior Advisor to the Deputy Secretary. 
 
Prior to coming to Washington DC, Adrienne was an Associate at Sullivan & Cromwell LLP in New York, where her practice included representing financial institutions and other corporations in regulatory enforcement proceedings, complex civil litigations, and matters related to the Foreign Corrupt Practices Act.
 
Adrienne earned her MBA from the New York University Stern School of Business with specializations in Economics and Management, her JD from Columbia Law School where she was a member of the Columbia Law Review, and her BA from Georgetown University where was a John Carroll Scholar and graduated with honors.

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Brett King
Moven
Founder
Director, CFSI Board of Directors

King is currently the Founder of Moven, the first app and debit card to provide real-time behavioral feedback to help customers change their spending habits and save more. In this role, King is recognized as a global thought leader in financial services and customer experience.

Previously, King led the Asia division for Modem Media/Digitas and has worked with several top global banks like HSBC, BMO, TD, Lloyds, RBS, Sberbank, JPMorgan Chase, and others as a strategic advisor.


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Roderick K. King, MD, MPH 
Assistant Dean, Public Health Education
Director, MD/MPH Program
University of Miami Miller School of Medicine
Director, CFSI Board of Directors

Roderick King is the
Assistant Dean, Public Health Education and Director, MD/MPH Program for the University of Miami Miller School of Medicine, holds faculty appointments at the University of Miami Miller School of Medicine, Department of Epidemiology and Public Health, Harvard Medical School, Department of Global Health and Social Medicine, Massachusetts General Hospital Disparities Solutions Center and the Department of Health Policy and Management, Center for Public Health Leadership at the Harvard School of Public Health. He currently serves on as the Chair of the US Department of Health and Human Services Advisory Committee on Minority Health and from 2010-2011, he as the Senior Advisor to the Bureau of Primary Health Care, Health Resources and Services Administration, US Department of Health and Human Services.

Dr. King’s academic consulting roles focus on minority health policy and improving the health of underserved communities via leadership and organizational change to address health disparities, health workforce development and diversity. In particular, he has worked to improve the health of communities nationally through community organizing and collaborative leadership efforts to support leaders in creating aligned actions and measurable results. He has conducted national program evaluations for the W.K. Kellogg Foundation, Health Resources and Services Administration/ US DHHS, Connecticut Foundation, California Endowment and the MGH Disparities Solutions Center.

Dr. King served from 2006-2009 as an Inaugural Institute of Medicine (IOM) Anniversary Fellow in the National Academy of Sciences where he served on the Board on Global Health and on the study committee, “The US Commitment to Global Health.” In 2011, Dr. King was selected as one of twenty scholars in the Western Hemisphere for the new Fulbright Regional Network for Applied Research (NEXUS) Program to engage in collaborative thinking, analysis, and problem-solving with a focus on improving the quality of life for communities in the region. Prior to his current work, Dr. King was the New England Regional Director for the Health Resources and Services Administration (HRSA), a branch of the U.S. Department of Health and Human Services, and a Commander in the U.S. Public Health Service. At HRSA he was responsible for the overall management of $190M in grants, regional staff and agency activities in primary care, maternal and child health, HIV/AIDS, and health professions development. During his tenure with HRSA, Dr. King was selected as a Council in Excellence in Government Fellow and received numerous awards and citations for his work in developing a performance evaluation system for HRSA grant programs and the development of HRSA´s first Balanced Score Card.


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Len Laufer 
Managing Director, Head of Intelligent Solutions
JPMorgan Chase
Director, CFSI Board of Directors


Len Laufer is Head of Intelligent Solutions at JPMorgan Chase. He has spent more than 20 years working with financial institutions to transform operational and consumer data into information, insights and action.

Prior to joining JPMorgan Chase, Laufer founded and was the Chief Executive Officer of Argus Information and Advisory Services, LLC. Since its inception in 1997, Argus grew to be the leading provider of information and analytical solutions to the payments industry. In 2012, Argus was sold to Verisk Analytics.

Over the years, Laufer has worked with nearly every leading retail bank, credit card issuer, payments processor, credit reporting agency and payments network in the United States, Canada and the United Kingdom.

Laufer graduated cum laude with honors from Harvard College with an AB in Social Studies, and earned an MBA from the Wharton Business School at the University of Pennsylvania.


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Ben Mangan
Executive Director 
BerkeleyHaas Center for Social Sector Leadership
Director, CFSI Board of Directors

Ben Mangan has used the past 25 years to spark prosperity and possibility in new ways. Early in his career he worked as a high school teacher, a college admissions officer, and an archaeologist. He also led the public/private consulting practice for Ernst & Young’s Chicago office, and directed organizational strategy for the early micro-payments company, beenz.com. Prior to joining BerkeleyHaas full time, Ben co-founded and ran EARN – a groundbreaking social enterprise that remains the nation’s leading microsavings provider for low-income Americans. 

At BerkeleyHaas, Ben teaches strategy and leadership for social impact as well as the Social Lean Launchpad, an intense 11-week sprint for early-stage social ventures comprised of MBAs and other graduate students from around campus. He also helps lead BerkeleyHaas’s Global Social Venture Competition.

In addition to teaching, Ben is the BerkeleyHaas lead for a global partnership with the online learning initiative Philanthropy University, which provides free online training by the world’s leading thinkers and practitioners, for people around the world who want to increase their ability to have positive impact in the world. Since its launch in the fall of 2015, Philanthropy University has enrolled over 250,000 learners in 190 countries. 

Ben has been featured in Time Magazine, the Wall Street Journal and BusinessWeek. He has won multiple awards, including the James Irvine Foundation Leadership Award and the Fast Company Social Capitalist of the Year Award.

Ben also serves as a Senior Fellow at the Aspen Institute Financial Security Program, and is an appointed member of the Federal Reserve Board’s Community Advisory Committee. He remains a board member at EARN. Ben holds a BA from Vassar College and an MPP from Harvard’s Kennedy School.

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Jennifer Tescher
Center for Financial Services Innovation
President & CEO
Secretary, CFSI Board of Directors


Jennifer Tescher is President & CEO of the Center for Financial Services Innovation (CFSI), the nation’s authority on consumer financial health. Ms. Tescher founded CFSI in 2004 and has since achieved notable success in championing increased access to high-quality financial products and services for underserved consumers as an objective for the industry. Through its Compass Principles and a lineup of proprietary research, insights and events, CFSI connects members of its network to build a more robust financial services marketplace.
 
Ms. Tescher has become a nationally known expert on the topic of consumer financial health, as a contributor to American Banker, with frequent interviews and articles in the financial press, and major speaking engagements across a broad spectrum of industry and policy convenings. Tescher also launched CFSI’s annual conference ”Emerge: The Forum on Consumer Financial Services Innovation,” which presents cutting-edge thought leadership and showcases innovators, executives, and emerging companies in the financial services industries. 

Recent speaking engagements include: Money20/20; The Financial Services Roundtable 2013 Fall Conference; Best Practices in Retail Financial Services; CFPB’s Mobile Payments Convening; BAI’s Retail Delivery; and SOCAP 2014.

Ms. Tescher received Crain’s Chicago Business “40 Under 40” Award in 2006. She received undergraduate and graduate degrees in journalism from Northwestern University and a public policy degree from the University of Chicago.


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Jane J. Thompson
Jane J. Thompson Financial Services LLC
Founder & Chief Executive Officer

Jane T. Thompson is recognized as an innovator and marketer whose senior executive management and operating skills have helped to maximize growth and net income of billion-dollar industry-leading businesses, most recently in financial services.  Ms. Thompson led senior executive teams to develop successful growth strategies for maximizing multi-billion dollar organizations as well as taking start-ups to industry leadership.   
 
From May 2002 to June 2011, Ms. Thompson served as President of Walmart Financial Services, which she founded and lead it to become one of the leading businesses serving the underserved consumer in America. Recognition of her work includes American Banker Innovator of the Year in 2011 and Top 25 Women in Finance and Prepaid Card Industry’s Top 10 Women in Prepaid (plus numerous individual prepaid product/service awards).
 
Previously, Ms. Thompson led Sears Credit, Sears Home Services, and Sears Online groups within Sears, Roebuck & Company, and was a Partner with McKinsey & Company, Inc. advising consumer companies.  She began her career with Procter & Gamble in brand management.
 
Ms. Thompson received a Master in Business Administration from Harvard Business School and a B.B.A. in Marketing from the University of Cincinnati.  She is currently the Chief Executive Officer of Jane J. Thompson Financial Services LLC. 


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Senior Advisors

Arjan Schütte
Core Innovation Capital Founder
Managing Partner

Arjan Schütte is the founder and a managing partner of Core Innovation Capital, a leading venture capital fund investing in financial services companies that empower everyday Americans. He was previously a senior manager at the Center for Financial Services Innovation from its inception until Core was launched in 2011. Arjan is a passionate industry expert.

Through CFSI and Core, he has invested in some of the most innovative companies serving everyday and underbanked consumers, including AccountNow (acquired by Green Dot), CircleLending (acquired by Virgin Group), iSend, L2C (acquired by TransUnion), and BankingUp. Arjan serves on the board of portfolio companies Ripple Labs (as observer), SavvyMoney, TIO Networks, and Vouch and is an advisory board member for several companies including Oportun (formerly Progreso Financiero). Arjan formerly served as a board member for RentBureau (acquired by Experian). He is cited broadly, blogs for Forbes, and regularly speaks at industry conferences.

Prior, Arjan spent 12 years as an entrepreneur in several venture-backed companies in technology leadership, consulting and general management roles including Pierian Spring Software, Cognitive Concepts (acquired by Houghton Mifflin), Capella Learning (now NASDAQ: CPLA), and DoTheGood.

Arjan earned an MS from the Media Laboratory at the Massachusetts Institute of Technology, as an Interval Research Fellow, and earned his BA in Philosophy and Communication at Lewis & Clark College.


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Ellen Seidman
Urban Institute

Senior Fellow

Ellen Seidman is a Senior Fellow at the Urban Institute, focusing on housing finance and community development.  She is also a Visiting Scholar with the Community Development Department of the Federal Reserve Bank of San Francisco, and a Research Fellow of the Filene Research Institute.  

In 2012, she was appointed to the Consumer Advisory Board of the Consumer Financial Protection Bureau. She was the 2013-2014 NYU Stern-Citi Leadership & Ethics Distinguished Fellow.  From 1997 through 2001, she was the Director of the Office of Thrift Supervision, and concurrently served on the Board of Directors of the Federal Deposit Insurance Corporation and as Chair of the Board for the Neighborhood Reinvestment Corporation.  From 2002 through 2010, Ms. Seidman held various positions at ShoreBank Corporation and its affiliates. 

Ms. Seidman has also been Senior Counsel to the Democratic Staff, House Financial Services Committee (2001-02), Special Assistant to the President for Economic Policy (1993-1997), and has held senior positions at Fannie Mae, the Department of the Treasury and the Department of Transportation. She chairs the board of Aeris Insight (formerly the CDFI Assessment and Ratings System), and is a member of the boards of Coastal Enterprises Inc. (CEI) and City First Bank of DC.

Ms. Seidman received her M.B.A. in Finance and Investments from George Washington University, her J.D. from Georgetown University Law Center, and her A.B. from Radcliffe College. 


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