As a Vice President, Jeanne leads CFSI’s policy initiatives to incorporate the latest research and innovative thinking into the policy process and serves as a liaison with federal agencies, NGOs, non-profits, and other key stakeholders. Jeanne strives to improve consumer financial decision making within micro and macro environments.
Her experience in consumer behavior research at the Federal Reserve Board and in developing capacities in community-based organizations inspires her work. Previously, Jeanne was an economist in Consumer and Community Affairs at the Federal Reserve Board, managing Consumer Research. She explored consumer financial behavior and decision-making, financial services access and inclusion, and household economic stability. She was an Associate Professor at Cornell University where she translated research into practice in community development and consumer finance.
Jeanne is an avid traveler, seeing the world from A (Argentina) to Z (Zimbabwe). She received a B.S. in Education from Bowling Green State University and an M.S. and Ph.D. in Family and Consumer Economics from The Ohio State University. At work and at play, her mantra is, “We're all in this together.”