, Director, Networks
As Director, Networks Ms. Andres advises large and mid-sized banks, vendors, credit unions, retailers, and other financial services providers as they seek to develop and deliver financial products for underserved market segments. Ms. Andres leads both the Innovators Roundtable, CFSI’s network forum for the nation’s largest and most innovative financial services providers, and the Underbanked Solutions Exchange, CFSI's forum for smaller financial institutions working to serve the financially underserved. Ms. Andres also brings her experience with financial services providers and her expertise on the underserved consumer to her role as Consultant with CFSI’s Consulting practice.
Ms. Andres’ work at CFSI is a direct result of her time in the investment industry with both Strong Financial Corporation and Wells Fargo Institutional Trust Services. In these roles, she worked with corporate 401(k) clients, including multiple Fortune 500 companies, to develop and deliver effective participant financial education strategies that would increase employee take-up and successful usage. With her NASD Series 7 and 63 licenses, Ms. Andres personally delivered financial education to over 10,000 employees of institutional clients all over the United States, developing firsthand expertise with underbanked consumers, particularly those from Spanish-speaking countries.
Karen Biddle Andres holds a Master of Business Administration degree with High Distinction and a Master of Public Policy degree, both from the University of Michigan. She also graduated magna cum laude from Indiana University with a B.A. in Spanish and Art History and a minor in Mathematics.
An enthusiastic Midwesterner, Ms. Andres currently lives in metro Detroit, where she sits on the board of Summer in the City, a Detroit-based nonprofit dedicated to promoting regionalism and strengthening ties between Detroit and its suburbs via summer volunteer programming for middle and high school students.