CFSI publishes a wide variety of papers, success stories and policy briefs throughout the year. These publications cover original research, overviews and assessments of outside projects, case studies of products and programs supported by CFSI, and other action-oriented, authoritative information that will drive productive change in the marketplace.

Our most recent publications are:

research papers (more)

Lessons from South Africa: Innovations and Opportunities in Underbanked Services

Financial services professionals in the United States can learn a lot from South Africa. The country has a sophisticated financial services industry, with well-developed capital markets and established companies offering a wide range of personal finance products. However, South ...


Innovation Trends in Financial Services to the Underbanked
Significant discussion about underbanked consumers and the market opportunity they represent has occurred over the past several years. To meet this market opportunity, a number of startup companies have materialized with innovative products and services. CFSI has evaluated ...

success stories (more)

BankFirst
One of the greatest challenges facing financial services companies seeking to penetrate the underbanked market is that the traditional bank account frequently does not work for either party. BankFirst developed its general purpose reloadable card to meet this need. The ...

L2C
Developing effective methods of assessing risk is one of the most significant obstacles to banks and other lenders seeking to expand into underserved credit markets. Atlanta-based L2C is the first company to combine the breadth and depth of non-traditional data ...

public policy statements (more)

CFSI Comments on FDIC's Affordable Small Dollar Loan Guidelines

CFSI Comments on CRA Q&A

dig deeper:  Past Event Content