Research Papers

Improving Consumer Outcomes Through Better Disclosure for Prepaid Cards

by David Newville

Increasingly, underserved Americans are turning to prepaid cards to meet their basic financial services needs. Functioning much like electronic banks accounts without checks, general purpose reloadable, or GPR, prepaid cards can be used make purchases, pay bills, access cash, monitor one’s finances, ...

New Underbanked Market Data from Core Innovation Capital and CFSI

by Arjan Schütte

CFSI and Core Innovation Capital released new data about the 2010 underbanked market size. The results demonstrate that there is not only a substantial need for financial products and services to serve the underbanked population, but a significant revenue opportunity in providing ...

Highlights from the Sixth Annual Underbanked Financial Services Forum 2011

The Sixth Annual Underbanked Financial Services Forum held on June 8-10, 2011 provided an occasion to discuss the ideas, technology, partnerships and policies that are transforming the market. The conference, held in New Orleans, Louisiana, brought together leaders from diverse institutions and ...

Reaching Underbanked Consumers Through Mobile Services

Underbanked consumers need minute-to-minute information about their finances, and mobile financial services (MFS) are well suited to deliver it. Although these consumers often have insufficient access to financial services, their access to mobile phones is fairly widespread. This disparity suggests a large ...

Prepaid Cards and Consumer Protections

Millions of underbanked Americans have found prepaid cards an effective way to meet their basic financial services needs. But functionality and ease of use are not the only important factors in the widespread adoption of prepaid cards. Consumers also need to be ...

The Future of Financial Services

by Joshua Sledge

Recommendations for Asset Building

The financial crisis and economic downturn have reshaped the financial services landscape. While these events have by no means run their course, it’s critical to start looking ahead. Over the past year, the Center for Financial Services Innovation (CFSI) ...

Making the Shift from Financial Education to Financial Capability

by

Joshua Sledge

MAKING THE SHIFT FROM FINANCIAL EDUCATION TO FINANCIAL CAPABILITY: Evidence from the Financial Capability Innovation Fund

The need for new ideas to improve Americans’ financial capability has been evident throughout the recent recession. Never before have Americans been so highly motivated to improve their financial behavior. At the same time, many people ...

Results from CFSI's Inaugural Industry Scan

by Kate Marshall Dole

Last fall, CFSI launched its inaugural Underbanked Industry Scan survey, our first-ever attempt to create a complete profile of the existing supply of financial products and services for the U.S. underbanked population. We surveyed the entire spectrum of suppliers to the underbanked ...

CFSI Releases Third Secured Credit Cards InBrief

by Kimberly Gartner

CFSI recognized the potential growth of the secured card market and led a consumer research study on secured card products, conducted with MasterCard and Blue Flame Consulting. CFSI created a series of inBriefs to highlight a number of key findings from the ...

Financial First Encounters: The Fractured Financial Landscape Facing Youth Today

by Joshua Sledge

and Lead Author, Corey Stone

All kinds of organizations and institutions play influential roles in the lives of young people. This presents these organizations with an opportunity to promote the development of young peoples' financial capability. Click below to download the ...

CFSI Releases Second Secured Credit Cards InBrief

by Kimberly Gartner

CFSI recognized the potential growth of the secured card market and led a consumer research study on secured card products, conducted with MasterCard and Blue Flame Consulting. CFSI created a series of inBriefs to highlight a number of key findings from ...

Highlights of the Fifth Annual Underbanked Forum, 2010

In June 2010, CFSI held its 5th annual Underbanked Financial Services Forum in Miami, Florida. As in years past, the Forum brought together a diverse array of stakeholders within the underbanked marketplace for three days of rich and insightful discussion. With noticeable ...

CFSI Releases First Secured Credit Cards InBrief

by Kimberly Gartner

CFSI recognized the potential growth of the secured card market and led a consumer research study on secured card products, conducted with MasterCard and Blue Flame Consulting. CFSI created a series of inBriefs to highlight a number of key findings from the ...

The Nonprofit's Guide to Prepaid

by Sarah E. Gordon

The Nonprofit’s Guide to Prepaid Cards is designed for nonprofits focused on consumer finance issues to build general awareness around prepaid cards and provide the tools and resources needed by nonprofits to start to incorporate prepaid into their programming. This guide was made possible ...

The Savings and Financial Electronic Transaction (SAFE-T) Account

by

Melissa Koide

This paper outlines a federal policy proposal to create a scaleable, credible, and safe financial product to enable millions of households to affordably transact, save and build wealth. Research by academics, behavioral economists, policy makers, and the financial services sector have brought ...

Can Email Alerts Change Behavior? An Experiment by Ready Credit Corporation

by Joshua Sledge

In the wake of the recent financial crisis, American households have shown greater interest in improving their financial management skills to help them endure the weakened economic environment. A study conducted by Mintel Comperemedia in October 2009 found that 75% of American ...

How Should We Serve the Short-Term Credit Needs of Low-Income Consumers?

by

Rachel Schneider

Presented at the Harvard Joint Center on Housing Symposium

Almost one-third of the 30 million U.S. households who are unbanked or underbanked borrow to pay for small-dollar, short-term needs. Though loans are typically obtained through payday lenders, rent-to-own centers, refund anticipation lenders, or ...

From Financial Education to Financial Capability: Opportunities for Innovation

by

Joshua Sledge

As the economy rebounds, one solution for financial success lies in consumers ability to take responsibility for their finances through behavior changes as well as increased financial knowledge.  CFSI proposes, in a new research paper from CFSI sponsored by the Citi Foundation, ...

Employer-Based Collaboration: Lessons from Financially Fit Minnesota

by Jennifer Tescher

The Financially Fit Minnesota (FFM) program is a model in which employers offer a set of strategies for increasing financial services participation in the workplace. Specifically, the program concentrates on increasing participation in direct deposit and retirement savings programs, with participating employers ...

22 pp.   

Turning Today's Economic Inflection Point into Tomorrow's Savings Behavior

by Jennifer Tescher

In today’s economic climate, the importance of saving has become of critical value. Financial services organizations, such as CFSI, are taking this opportunity to encourage new savings programs that would allow un- and underbanked consumers to utilize accounts which are both low-cost ...

25 pp.   

Highlights from the 4th Annual Underbanked Financial Services Forum

by

Rachel Schneider

The Underbanked Financial Services Forum has become a bellwether for the industry serving the underbanked. Judging by this year’s Fourth Annual Forum, presented by SourceMedia with the Center for Financial Services Innovation (CFSI), the industry is strong. Despite challenging times for the ...

21 pp.   

CFSI Underbanked Consumer Study

by Jennifer Tescher

In 2009, CFSI made available for purchase the full results of the Underbanked Consumer Study. Since then, CFSI has released limited results from the study, already recognized in more than 25 publications (see fact sheet below for a brief overview ). The ...